Shipping policy

Order Processing:

We aim to process all orders within 1-3 business days.

Please be aware that certain factors could influence processing times. such as incomplete payment, insufficient address information, or high demand during certain seasons. In these instances, we will reach out to customers via email befcre proceeding with the order to ensure a successful delivery.

Shipping Time:

Our shipping time is generally 7-10 business days for the United States and 10-14 business days for International Countries.

There are some factors affecting shipping that are beyond our control, including:

- Weather conditions

- Holiday secsons

- Errors by the shipping company

Despite our limited control over these variables, we will make every effort to keep you informed using all available information at our disposal.

Taxes and Duties:

Please note tha: placing an order with us does not cover any potential oustoma taxes or duties that your country may impose an incoming packages. It is your responsibility to handle these charges. If you need clarification on the rates, kindly get in touch with your country's custome office.

Important: ONLYTHEBEST-USA cannot be held accountable for any delays caused by the customs clearance process in the destination country. The timing of releasing your package rests solely with the ustoms authorities, and we lock control in this matter.

Order Cancellation:

If you wish to oanoal an order after payment, please contast we will endeavor to assist you. However, we cannot guarantee and cancellation due to orders being swiftly forwarded to the warehouse. If processing or shipping has already taken place, cre regrettably unable to cancel the orcer, requiring you to initiate a product return.